cPanel LLC d/b/a Siteocity (Siteocity) is pleased to offer you the opportunity to become our Affiliate. After your acceptance of the terms and conditions set out in this affiliate agreement (Agreement), we agree to appoint you as an authorized, limited, marketing representative for us during the term set out in paragraph 4 (Term). Throughout this Agreement, Siteocity is referred to as “Siteocity,” “we,” or “us.” The affiliate is referred to as “you” or “your.” The user of our services is referred to as “End User.” The Effective Date of this Agreement is the date you click “Activate Affiliate Account” As an affiliate of Siteocity, you agree to the following:
1) The Services and Payments
1)1. You may choose the products and services to promote (Siteocity Services). The Siteocity Services only include eligible plans through our partner programs, a full list of which can be found at https://siteocity.com/affiliates
. We will credit your account a predefined commission rate, specified on the website in our prior sentence, for the Siteocity Services purchased by an End User who contracts with us, passes our fraud screening procedures, and remains an active End User for at least 35 calendar days (Affiliate Fee). The Affiliate Fee will be paid only for the initial term of the Siteocity Services purchased by the End User, and will not be paid for End Users determined by us to be abusive or fraudulent as set out in paragraph 3.3. You understand that the Affiliate Fee can, and will, change frequently. Sales of the Siteocity Services are tracked by a cookie-based technology employed by Siteocity’s affiliate management platform.
1)2. The Affiliate Fee is based only on the End User’s initial purchase of the Siteocity Services. Any subsequent purchases of any of our services (also referred to as “Sub-sales”) beyond the initial purchase made by the End User, do not qualify for an Affiliate Fee.
1)3. The Affiliate Fee does not include instances where the End User clicks through a banner ad, text link, or other form of advertising from you and makes an initial purchase, and then later returns to make a subsequent purchase.
1)4. Should an End User remain our customer for 35 consecutive calendar days, we will calculate and pay the Affiliate Fee. Once your Affiliate Fee reaches $5.00 or more you may request a payout via the affiliate portal. An Affiliate Fee will not be paid with respect to any End User who cancels the Siteocity Services within 35 calendar days, or Sub-sales, following the initial purchase.
1)5. If you earn $600 or more in annual commissions, you are required to submit a completed W8 or W9 form. Until this form has been received, we are unable to process any Affiliate Fees beyond this threshold. Completed forms should be mailed to:
2550 North Loop W., Suite 4006
Houston, Texas 77092
1)6. Our sole and exclusive obligation to you is to pay you the Affiliate Fee, if due, under the provisions of this Agreement. To qualify for an Affiliate Fee, you must be 18 years of age and supply a valid tax-ID number (such as a Social Security Number, Tax Identification Number or ABN). End User websites must comply with our general Terms of Service
2) Territory, Customers & Signup Requirements
This Agreement does not give you an exclusive territory. Other entities, including us, our affiliates, resellers and agents, can and will compete against you for the same or similar customers. We will not directly or specifically target your customers. You agree that general advertising, if directed to more than one entity, is not specifically or directly targeting your customers. Any link or other method to sign up potential new End Users must require affirmative action on the part of the target. New sign ups may not be automatically generated. Your sales activity must be intended to generate long term sales for us.
3) Soliciting End Users
3)1. Links, banners and advertisements may not be placed in newsgroups, unsolicited e-mail, banner networks, counters, chatrooms or guestbooks. Any link, banner or advertisement placed must be done in such a way that it is not misleading to any site visitor, and must be placed with the intention of delivering lawful sales, leads, or clicks to Siteocity.
3)2. During the Term, we may, at our discretion, provide you with marketing materials that you may use to promote the Siteocity Services (Marketing Materials). We grant to you a non-exclusive, revocable, non-transferable, non-sublicensable right and license to use the Marketing Materials for the sole purpose of advertising, promoting and/or marketing the Siteocity Services. You agree to use the Marketing Materials only in accordance with our guidelines and in the exact form that we provide to you. While we will use reasonable efforts to create Marketing Materials with effective tracking codes, we are not responsible for any Affiliate Fees lost should those tracking codes fail to operate correctly, or should a particular user modify their browser settings in such a way that the tracking codes are not transmitted to us. You agree not to use any of the Marketing Materials, or make any representations, warranties or other statements concerning us or the Siteocity Services, or any of our other products, services or our company, except as set out in this Agreement. We retain all right, title and interest in and to the Marketing Materials. You agree to make no filing or claim that contravenes our sole ownership interest in the Marketing Materials.
3)3. You are compensated only for driving new and unique business to our properties through your own efforts. We have a zero tolerance for abuse and fraud with regard to the Siteocity Services. This includes, but is not limited to, order fraud, self-referrals, illegal behavior, misrepresentation of services, traffic hijacking, or any other kind of unlawful, fraudulent or inappropriate behavior. Any behavior that is designed to generate Affiliate Fees from short term or fraudulent customers will be deemed abuse. In the event of a dispute regarding the veracity of an End User purchase, we reserve the right to contact the End User to determine if the order is valid.
3)4. You agree not to optimize your website for any terms or domain names registered, owned or otherwise protected by trademark law, by the WebPros group of companies (Intellectual Property). Intellectual Property includes, without limitation, the terms “cPanel,” “cPanel & WHM,” “WHM,” the stylized “CP” mark, “Siteocity,” “Plesk,” “WHMCS,” “XOVI,” “Solus,” “SolusVM” or “Nixstats.” A violation of this paragraph includes, but is not limited to, bidding on PPC (Pay Per Click) keyword listings using the Intellectual Property.
If we determine you are in violation of this paragraph, this Agreement will be terminated immediately and any earned, but unpaid, Affiliate Fees will be forfeited.
3)5. We have zero tolerance for unsolicited e-mail of any kind. If you make any reference to us in an unsolicited e-mail, advertisement, newsletter or any other direct marketing medium, this Agreement will be terminated and Affiliate Fees forfeited. This includes the use of our Intellectual Property, a link to our website, or a link to another website containing references to us, or any of our Intellectual Property.
The Affiliate Agreement is month-to-month and may be terminated by either party upon written notice. Upon termination, our only obligation is to pay all Affiliate Fees earned in accordance with this Agreement, but which are unpaid and in excess of $100. You will not receive any Affiliate Fees should we terminate this Agreement for fraud, abuse, or any activities described in paragraphs 3.3 or 3.5.
5) Limitation of Liability and Disclaimer
5)1. You agree not to make any claim, warranty, promise or other representation about the Siteocity Services or any of the services we provide (Affiliate Warranty). You agree that you shall defend, indemnify, save and hold us harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorneys’ fees asserted against us, our agents, our clients, officers and employees, that may arise or result from any violation of this Agreement, service provided, performed or agreed to be performed, or any product sold by you, your agents or employees.
5)2. We make no warranties of any kind, expressed or implied for services we provide. NOTWITHSTANDING ANY ORAL OR WRITTEN COMMUNICATIONS BETWEEN US AND YOU ABOUT OR IN CONNECTION WITH THE SITEOCITY SERVICES OR SERVICES IN GENERAL, EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT, AND TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW, NEITHER WE NOR ANY OF OUR EMPLOYEES, AFFILIATES, AGENTS, SUPPLIERS, SUB-CONTRACTORS OR LICENSORS MAKE ANY WARRANTIES OF ANY KIND, ORAL OR WRITTEN, EXPRESS OR IMPLIED, ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE OR OTHERWISE INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, CONFORMITY TO ANY REPRESENTATION OR DESCRIPTION, NON-INTERRUPTION, NON-INTERFERENCE, NON-INFRINGEMENT, OR THAT THE SITEOCITY SERVICES ARE COMPLETELY SECURE OR ERROR-FREE. EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT, THE SERVICES AND EQUIPMENT PROVIDED UNDER OR ASSOCIATED WITH THIS AGREEMENT ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS” BASIS.
5)3. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT, IN NO EVENT WILL WE BE LIABLE TO YOU OR ANY THIRD PARTY MAKING A CLAIM BASED ON OUR PROVIDING THE SITEOCITY SERVICES TO AN END USER, OR FOR YOUR ACTIVITIES SET OUT IN THIS AGREEMENT FOR (I) LOST PROFITS; (II) LOSS OF BUSINESS; (III) LOSS OF REVENUES; (IV) LOSS OF DATA OR INTERRUPTION OR CORRUPTION OF DATA; (V) ANY CONSEQUENTIAL OR INDIRECT DAMAGES; OR (VI) ANY INCIDENTAL, SPECIAL, RELIANCE, EXEMPLARY OR PUNITIVE DAMAGES (IF APPLICABLE). THIS LIMITATION APPLIES EVEN IF WE ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR ANY OTHER TYPE OF DAMAGES OTHER THAN DIRECT DAMAGES. OUR MAXIMUM LIABILITY SHALL BE ONE MONTH’S AFFILIATE FEE (OR THE EQUIVALENT THEREOF) ACTUALLY RECEIVED BY US DURING THE MONTH PRIOR TO YOUR CLAIM. IF THIS DISCLAIMER IS PROHIBITED BY THE LAW GOVERNING THIS AGREEMENT, OUR LIABILITY SHALL BE LIMITED TO THE EXTENT ALLOWED BY LAW.
6) Modifications to this Affiliate Agreement
Siteocity reserves the right to make material modifications to this Agreement at any time following 30 calendar days written notice to you. Modifications may include, for example, changes in the scope of available Affiliate Fees, fee schedules, payment procedures, payment amounts and affiliate program rules. Notice of any modifications to this Agreement will be e-mailed to you. After the 30-day period has passed, your continued promotion of the Siteocity Services means you accept the changes made to this Agreement. The prior sentence shall not apply to modifications we make to this Agreement to address typographical errors, misuse of the Siteocity Services as set out in this Agreement or our AUP, or marketing efforts that contravene the spirit of this Agreement. Those changes shall be effective immediately.
Siteocity ensures that all personal information being voluntarily submitted to us in conjunction with this Agreement will be kept strictly confidential and used solely by Siteocity and its authorized representatives and employees, for the strict purpose for which it was intended. We agree not to share, rent, sell or release this information to any individual, entity or third party, for any reason, without specific written consent, except as required by law, regulation or governmental authority or as set out in this Agreement.
8) General Provisions
8)1. Lost Profits; Consequential Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SITEOCITY WILL NOT BE LIABLE FOR ANY LOST PROFITS, COSTS OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, DAMAGES FOR THE INABILITY TO USE EQUIPMENT OR ACCESS DATA, BUSINESS INTERRUPTION, OR FOR ANY OTHER INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, HOWEVER CAUSED, AND UNDER WHATEVER CAUSE OF ACTION OR THEORY OF LIABILITY BROUGHT (INCLUDING, WITHOUT LIMITATION, UNDER ANY CONTRACT, NEGLIGENCE OR OTHER TORT THEORY OF LIABILITY) EVEN IF SITEOCITY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
8)2. Total Cumulative Liability; Exclusive Remedy. EXCEPT FOR AMOUNTS OWED BY YOU TO SITEOCITY UNDER SECTION 1, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SITEOCITY’S AGGREGATE LIABILITY FOR DIRECT DAMAGES, UNDER THIS AGREEMENT (CUMULATIVELY) SHALL BE LIMITED TO THE TOTAL FEES COLLECTED BY SITEOCITY FOR AN INDIVIDUAL PIECE OF SOFTWARE THAT IS THE SUBJECT OF AN INCIDENT UNDER THIS AGREEMENT; PROVIDED, HOWEVER, THAT FOR ANY BREACH OF THE LIMITED WARRANTY IN PARAGRAPH 5.2, YOUR SOLE AND EXCLUSIVE REMEDY AND SITEOCITY’S ENTIRE LIABILITY SHALL BE FOR SITEOCITY TO REFUND THE SUPPORT FEES AS SET FORTH IN THAT SECTION. THE REMEDIES IN THE FOREGOING SENTENCE ARE THE SOLE AND EXCLUSIVE REMEDIES AVAILABLE TO YOU FOR BREACH OF EXPRESS OR IMPLIED WARRANTIES WITH RESPECT TO THE SERVICES.
8)4. The fact that one party fails to exercise, partially exercises, or delays exercising a right, remedy or power available to it in this Agreement is not a waiver or preclusion of a right to do so in the future. The waiver by a party of time for performance, or extension of the time to do so, shall not constitute a waiver of the act or condition itself.
8)5. Either party may assign this Agreement to an affiliate if the original signatory to the Agreement remains fully responsible for the rights and obligations set out in it. Otherwise, you may only assign this Agreement with our written consent. The Siteocity Services may be performed by our corporate subsidiaries, its agents or subcontractors, without your consent. Any other attempt to assign, without written consent, shall be null and void. This Agreement shall be binding upon and inure to either party’s benefit and their respective successors and permitted assigns.
8)6. Should a particular provision be held to be illegal or unenforceable in any jurisdiction, that provision shall be effective to the extent of such illegality or unenforceability, without invalidating the remaining provisions, and the provision at issue shall be restated to reflect the original intentions of the parties, to the greatest extent possible, and in accordance with the law. Section, paragraph and other titles are for ease of reference only, and they are not considered to be part of this Agreement.
8)7. This Agreement together with all documents incorporated by reference, states the entire agreement between the parties. Except for pre-existing obligations of confidentiality, non-disclosure and non-competition, with respect to the subject of this Agreement, it supersedes all previous proposals, negotiations and other written or oral communications between the parties.
8)9. The parties are independent contractors. Under no circumstances will either party have the authority to make any representations, claims or warranties of any kind on behalf of the other party, its affiliates, agents, subcontractors, licensors or third-party suppliers.
8)10. The rights and obligations of the parties set out in this Agreement that would by their nature or context be intended to survive the expiration or termination of this Agreement, shall survive. In particular, but without limiting the preceding sentence, the parties’ rights and obligations under the following sections of this Agreement shall survive: 1.2, 1.4, 1.5, 1.6, 3.4, 5, and 8.
8)11. Except for the obligation to pay monies due and owing, neither party shall be liable for any delay or failure in performance due to events outside the defaulting party’s reasonable control, including, without limitation, acts of God, telecommunications interruptions, earthquake, labor disputes, shortages of supplies, riots, war, fire, epidemics, or delays of common carriers or other circumstances beyond its reasonable control (Force Majeure). The obligations and rights of the excused party shall be extended on a day to day basis for the time period equal to the period of the excusable delay. The party affected by the Force Majeure shall notify the other party as soon as possible, but in no event less than 10 days from the beginning of the Force Majeure event.
8)12. All notices or questions relating to this Agreement shall be directed to: cPanel, LLC, Attn: Legal Department, 2550 North Loop W., Suite 4006, Houston, TX 77092 or firstname.lastname@example.org. Any notice required to be given under this Agreement shall be deemed given by Siteocity when sent to you by email, telephone, fax, or mail to the contact information supplied by you to Siteocity in the Pricing and Term Agreement. You may update such information from time to time upon written notice to Siteocity at the address in this paragraph 8.12. Any failure by you to provide Siteocity with updated contact information will not invalidate the effectiveness of any notice sent by Siteocity to the contact information previously supplied by you.